At AES, we raise the quality of life around the world by changing the way energy works. Everyone makes an impact every day in our small, global teams. Apply here to start an extraordinary career today.
Duties & Responsibilities:
Administrative Support:
Assist in creating and editingPowerPoint presentations.
Maintain and update variousExcel documents.
Provide general administrative assistance.
Technical Support:
Support with installation of MS Teams Rooms devices.
Troubleshoothardware and software issuesfor employees.
Set up, configure, or updatelaptops.
Field Services:
Verify/test MS Teams Meeting Rooms readiness.
Inventory technology equipment.
Setup/move IT devices at workstations/office.
Perform proper organization of cables at workstations/offices.
Interact with customers and provide support.
Project Assistance:
Work side by side with IT professionals and participate in projects.
Conduct usability and technical testing for digital solutions.
Qualifications:
Actively enrolled as an undergraduate student.
Pursuing a relevant degree (e.g., Computer Science, Information Technology, Business, Engineering).
Familiarity withMicrosoft Officetools (Excel, PowerPoint, Word).
Basic understanding ofproject managementprinciples.
Desired Skills & Experience:
Skills:
Proficiency inExcel,PowerPoint, andWindows.
Basic knowledge oflaptops, tablets and mobile phones.
Basic knowledge of Network concepts
Outstanding organizational skills
Critical thinking and problem-solving skills
Time management skills
Able to provide quality customer service through phone calls, email, and face to face interactions with coworkers and vendors.
Experience:
Previous involvement incustomer service
Familiarity with IT devices and software.
Physical Demands:
Stand, walk, push, pull, squat, bend, and reach during shifts.
Use carts or dollies to transport materials if needed.
Must be able to occasionally lift and or move up to 15lbs.
Adhere to all safety guidelines